Opening Remarks

Networking on Sponsors' Booths

Banking Transformed - with Jim Marous and Chris Skinner

In this special edition of Banking Transformed, two of the world's top banking and fintech influencers, Jim Marous and Chris Skinner, will talk about the challenges facing the banking industry and present fresh ideas on how banks can prepare for the post-pandemic future.

Fireside Chat | Reimagining Digital for 2021 and Beyond

• What are the top trends that will continue to shape banking post-pandemic?
• How are MENAT banks tackling digital transformation?
• What new technologies are critical to delivering the digital experience consumers expect?
• How can banks respond to pressure from Fintechs and digital-only challengers?
• As a digital banking leader, what are your top priorities for the next 12-18 months?

Amit Malhotra, GM, Head of Personal Banking, Commercial Bank of Dubai
Noman Rasheed, Head of Information Technology, Dubai Islamic Bank
Meital Raviv, Head of Digital Strategy & Fintech Innovation, Poalim Bank
Paul Sommerin, Partner Financial Services MENA, EY
Emily Zhou, VP GLCM, HSBC Middle East Limited

Lightbulb Moments | Delivering Digital Banking Innovation

Ian Kerr, Regional Director EMEA, Episode Six

Fireside Chat | Beyond Digital: Moving Towards Embedded Experiences

• How to future-proof your CX for a post-Covid world?
• How to deliver personalised experiences that drive value for both bank and customer?
• What should banks look for in a customer data platform?
• Optimisation or Transformation: What should your bank prioritise right now?
• Accelerating your time-to-market through innovative partnerships
• What is the role of branches in this increasingly digital-first world?

Nadim Barrage, Head of Digital Transformation, BankMed
Mike Cunningham, Chief Strategy & Digital Officer, Banque Saudi Fransi
Rohit Garg, EVP and Head of NeoBiz, Mashreq
Maurice Lisi, Head of Digital Channels, Intesa Sanpaolo
Khaled Nabhan, Head of Customer Experience, Bank Audi Egypt

Lightbulb Moments

Fireside Chat | Driving Innovation in Times of Uncertainty

• How should visionary leaders - especially those on the retail side of large, incumbent firms - be thinking about innovation at a time like this?
• How have banks' innovation agenda changed since COVID-19?
• How can banks foster a culture of innovation?
• How can banks structure the innovation ecosystem and partnership approach with startups?

Frederik Bisbjerg, Executive Director - Digitisation, Daman
Javed Edhi, Group Head - Technology & Digital Innovation, SilkBank
Konstantin Tsanis, Digital Transformation Specialist, World Bank

Lightbulb Moments

Fireside Chat | Leveraging AI to Generate Value at Scale

• Why is there an AI adoption gap in the banking industry? What are the key barriers to adoption?
• What trends will most impact how you utilise data, analytics and AI in 2021 and beyond?
• What are the keys to successfully implementing AI throughout the organisation?

Dr Jassim Haji, Chairperson, Bahrain Artificial Intelligence Society
Shafique Ibrahim, Chief Digital Officer, at Al Fardan Group
Siobhan O'Mahony, Ex-Head of Analytics, Investec Private Bank

Lightbulb Moments

Fireside Chat | The Future of Banking is Open

• Understanding the impact of Open Banking: what will the future role of the bank be?
• What is the state of play of open banking in the MENAT region?
• What are the partnership features to look for in an over-crowded market?
• Creating a mutually beneficial relationship: what should each party bring to the table?

Faraaz Ali, MD, Digital Ecosystems, Open Banking & Partnerships, DBS
Jameel Khan, Head of Digital & Innovation, Mashreq
Vineet Madan, Ex-Head of Retail Banking, Banque Misr
Piotr Pietrzak, Product Director, Opera
Ahmed Saleemi, Department Head, Digital Banking, MCB

Lightbulb Moments

Fireside Chat | Out with the Old: Innovating Payments for the New Normal

• What are the latest innovations in the MENAT payments space?
• What are the key architectures and technologies making it easier to maintain, update and extend payment systems?
• How can banks optimise operations and generate revenue as they modernise?

Arsalan Ayub, Head of Technology, Payment International Enterprise
Amol Bahuguna, Ex-Head of Payments, Commercial Bank of Dubai
Ian Kerr, Regional Director EMEA, Episode Six
Ibrahim Muhammed, Head of Business Projects, Al Fardan Exchange
Samee Zafar, Director, Edgar Dunn & Company

Closing Remarks and End of Summit