Registration

Opening Remarks

Navigating the Currents: The Future of Digital Banking

• Vision 2030: Where is Oman's banking heading next?
• Sleepless nights: What are the top 5 challenges facing bank CXOs in 2024?
• ESG, Gen AI, embedded finance: What's the next big thing in banking?
• Eyes wide open: How will the bank of the future look like?

Lightbulb Moments

Hyper-Personalised Banking: The New CX Paradigm

• Omnichannel journeys: How can banks remove friction across touchpoints
• Automation vs. human touch: Finding the right balance in CX
• Beyond transactions: Can AI chatbots build emotional connections?
• Measuring CX success: What metrics matter in the Omani context?

Lightbulb Moments

Networking Break

Lightbulb Moments

The Collaborative Edge: Unlocking Success in Bank-Fintech Ventures

• Finding the right fintech partner: Skills, not just startups.
• Collaboration, not competition: How can banks & fintechs win together?
• Data & APIs: Sharing the pie without losing control.
• Co-creating the future: Can banks & fintechs design Saudi's next big thing?

Lightbulb Moments

What's Next: The Future of Payments in Oman

• Fasten your seatbelt: What innovations are shaping the future of payments?
• Cashless revolution: How can Oman meet its cashless targets?
• The future is open: How is open banking driving the new payments frontier?
• Blockchain, real-time, CBDC: Are we getting there?

Lightbulb Moments

Data at the Helm: Building a Data-Driven Bank

• The future is big: Leveraging Big Data in banking  
• Beyond the hype: Making predictive analytics actionable
• Navigating data privacy: How to balance insight and integrity
• Breaking down silos: Strategies to drive collaboration between departments

Lightbulb Moments

Securing Trust: New Tactics to Enhance Cybersecurity

• Hacking the hackers: Next-gen technologies to outsmart evolving threats
• The human factor: How can banks address the human vulnerabilities that compromise security?
• Walking the tightrope: How to balance convenience and security?
• Beyond compliance: How can banks build lasting digital trust with customers?

Keynote: The Truth About Transformation - How to Future-Proof Your Bank

DigiBank Awards

Closing Remarks

VIP Networking Lunch